Top Mistakes to Avoid When Shopping for a Massage Chair

Buying a massage chair can be a game-changer for your health, comfort, and overall quality of life. Whether you’re seeking pain relief, stress reduction, or just daily relaxation, a high-quality massage chair can bring spa-level comfort to your home.

However, with so many brands, features, and models on the market, it’s easy to make the wrong choice – and an expensive one at that.

To help you make the right decision, we’ve compiled a list of the most common mistakes people make when shopping for a massage chair — and how to avoid them.

1. Focusing Only on Price, Not Value

It’s tempting to go for the cheapest option, especially when some models look similar from the outside. But with massage chairs, the adage “you get what you pay for” often rings true. Cheaper models may use low-quality components, have limited features, or break down quickly.

👉 What to do instead:
Think about the long-term value. Look for durable materials, good warranty coverage, and customer reviews that prove the product performs well over time. A slightly higher upfront cost can save you repair costs and frustration in the long run.

2. Not Considering Your Specific Needs

Not all massage chairs are created equal — and not all bodies need the same type of massage. Some people suffer from chronic back pain, others from neck tension or leg fatigue. Some want full-body relaxation, while others want deep-tissue therapeutic relief.

👉 What to do instead:
Before you start shopping, define your goals. Ask yourself:

• Do I need lower back relief?
• Do I want heated massage?
• Should the chair accommodate tall or heavy users?
• Do I want gentle relaxation or intense deep-tissue massage?

Knowing your needs will narrow down your choices and prevent you from overpaying for features you don’t need.

3. Ignoring Chair Size and Room Space

Massage chairs can be bulky — especially when reclined. Many first-time buyers are surprised to find their new chair doesn’t fit in the desired room, or it can’t fully recline without hitting the wall.

👉 What to do instead:
Measure the space where you plan to put the chair. Also, check the product specs:

• Total dimensions (upright and reclined)
• Wall clearance required (or if it has zero-wall clearance technology)
• Entryways and door widths for delivery

At Brendan Massage Chair, many models come with space-saving designs perfect for modern homes.

4. Overlooking the Massage Track Type

The internal track system controls where the rollers move during the massage. Different track types offer different coverage:

• S-Track follows the spine’s natural curvature.
• L-Track extends the massage down to the glutes and hamstrings.
• SL-Track combines both for full-body coverage.

👉 Mistake: Buying a chair with limited track coverage without realizing how much you’re missing.
👉 Solution: Choose an SL-Track massage chair if you’re looking for complete relaxation from neck to thighs.

5. Not Checking for Adjustability and Customization

People come in all shapes and sizes, and so should massage chairs. Unfortunately, many entry-level chairs lack basic adjustability — leading to uncomfortable sessions and poor results.

👉 What to look for:

• Adjustable roller intensity and speed
• Height and shoulder positioning options
• Body scanning for personalized sessions
• Separate control over foot and calf massage
• Manual vs. automatic massage modes

At Brendan, we believe a massage chair should feel like it was made just for you. That’s why our models offer high levels of customization.

6. Neglecting to Try Before You Buy (If Possible)

This might be tricky if you’re ordering online — but trying a massage chair in person (or watching full demo videos) can make all the difference.

👉 What to do instead:
If visiting a showroom isn’t an option, ask for:

• A detailed product demo video
• Customer testimonials
• Information about return policies in case the chair doesn’t fit your expectations

Our team at Brendan Massage Chair is happy to guide you via video call or answer your specific questions.

7. Not Considering Noise Levels

Some massage chairs — especially cheaper ones — are noisy. If you’re planning to relax with music or watch TV while using your chair, motor hums or clicking rollers can be disruptive.

👉 What to do instead:
Look for models that advertise “quiet operation.” Read reviews that mention noise levels. High-quality massage chairs often use brushless motors and better insulation to reduce sound.

8. Forgetting About Warranty and After-Sales Service

This is one of the biggest mistakes shoppers make. A massage chair is a mechanical product — parts like motors, rollers, and airbags can wear out or malfunction over time.

👉 What to check before buying:

• How long is the warranty?
• What does it cover (parts, labor, electronics)?
• Is in-home service included?
• Is customer support easy to reach?

At Brendan Massage Chair, we pride ourselves on offering premium customer support and robust warranty coverage to give you peace of mind.

9. Overlooking User-Friendly Features

Imagine spending thousands on a massage chair, only to struggle with a confusing remote control every time you use it.

👉 What features make life easier?

• Intuitive control panel or touchscreen
• Voice command or app integration
• Preset programs (relaxation, recovery, stretching)
• USB ports or Bluetooth speakers
• Memory function for favorite sessions

Convenience matters when your goal is relaxation.

10. Buying From Untrusted Sources

Buying a massage chair from an unknown seller, unverified website, or shady third-party can leave you with low-quality goods, no customer support, and no warranty.

👉 What to do instead:
Purchase only from authorized dealers or reputable online retailers. Brendan Massage Chair is committed to transparent pricing, genuine products, and full customer support — before, during, and after your purchase.

Final Thoughts: Make Your Investment Count

Buying a massage chair is a big decision — but it doesn’t have to be stressful. Avoiding these common mistakes will save you time, money, and regret.

Instead, you’ll be enjoying a perfectly tailored massage experience every day, from the comfort of your home.

✅ Ready to start your journey to better relaxation?

Explore our expertly selected models now at
👉 Brendan Massage Chair — comfort, quality, and wellness at your fingertips.